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How 111fb Handles Your Personal Information

When you open an account with 111fb, we collect certain information to keep your account working and your transactions secure — whether you deposit via bKash, Nagad or Rocket.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access and deleteCookie and device data policy

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat on the 111fb site, by email, or through the in-app message centre on your mobile browser. We aim to respond to privacy-related requests within a reasonable window. The right channel depends on the nature of your request — account data queries go through the account help desk, while formal data requests should come via email so we can track them properly.

Team online

Live Chat

Start a live chat session from the 111fb site or your mobile browser to raise a data query quickly with our account support team.

Email Support

Send formal data access or deletion requests by email so we can log, track and respond to your request with a written record.

In-App Message Centre

Use the message centre inside your mobile account to flag privacy concerns linked directly to your account wallet and transaction history.

What We Collect and Why We Use It

111fb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a payment — via bKash, Nagad or Rocket — we log the transaction reference, amount and timestamp so we can verify credits and process withdrawals accurately. Device data such as your

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browser type, IP address and session identifiers are recorded automatically to protect your account from unauthorised access. We do not sell your personal data to third parties. We share data only where required by the platform's payment processors or where applicable law requires disclosure. Your wallet
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details tied to bKash, Nagad or Rocket are stored in encrypted form and are never exposed to other accounts. Data collected for account verification is kept for as long as your account remains active. After account closure, we retain only what applicable legal obligations require. You
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can request a copy of your data or ask us to correct inaccuracies at any time through our support channel. Whether specific data rights apply to you depends on your local law and the eligible region you access the platform from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply encryption to sensitive account fields — including your linked mobile wallet details for bKash, Nagad and Rocket — so stored data cannot be read in plain form if accessed without authorisation. Cookies on the 111fb site track your session state and login preferences; they do not track browsing activity outside the platform. You can clear or block cookies through your mobile browser settings, though some account features may not work correctly without session cookies enabled. Our data retention schedule removes inactive account records in line with applicable requirements.

Encryption at Rest Wallet references for bKash, Nagad and Rocket are encrypted before storage. No payment credential is held in plain text anywhere in our account system.

Cookie Control We use session cookies to keep you logged in across pages. You control cookie preferences through your browser; blocking them may affect account login continuity.

Retention Schedule Active account data is kept while your account is open. After closure, we retain only what local legal obligations require, then delete the rest.

Data Request Handling Submit a data access or correction request via email or live chat. We log every request and respond with a clear outcome — no unexplained delays.

Common Questions About Your Privacy on 111fb

Here are the questions we get most often about how your data is handled on 111fb. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, contact number, email and device identifiers at registration. Once you link a payment method — bKash, Nagad or Rocket — we also record transaction references tied to your account.

No. Your bKash, Nagad and Rocket details are encrypted at storage. Only authorised payment processing systems access them — not other accounts and not general support staff.

Yes. Send a data access request by email or through live chat. We will compile your account data — registration info, transaction logs, session records — and share it with you securely.

Contact us via email with a deletion request. We will close your account and remove personal data that is not subject to a legal retention obligation. We will confirm once the process is complete.

We use session cookies to maintain your login state across pages on mobile and desktop. You can block cookies in your browser settings, but some account functions may stop working correctly.

Yes. The specific rights available to you — access, correction, deletion — depend on your local law and the eligible region you access the platform from. We apply what is required in each case.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 111fb Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-App Message Centre

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on 111fb

01 What personal data does 111fb collect when I open an account?

02 Is my bKash or Nagad number visible to other accounts or staff?

03 Can I request a copy of all the data 111fb holds on me?

04 How do I ask 111fb to delete my personal data?

05 Does 111fb use cookies, and can I turn them off?

06 Do my privacy rights on 111fb depend on where I am located?

Privacy Policy

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