Reference

How Your 111fb Account Is Governed

These terms set out exactly what you agree to when you open and use a 111fb account — from how deposits through bKash, Nagad and Rocket are processed to how we handle disputes and account closures.

bKash, Nagad, Rocket coveredAccount eligibility rulesDispute and closure processJurisdiction-dependent accessMobile and browser continuity

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What These Terms Actually Cover

111fb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, you confirm that you are of the minimum legal age required in your region and that you are accessing the platform in a jurisdiction where doing so is permitted. We reserve the right to verify your identity before processing any withdrawal

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— this typically means submitting a copy of a valid national ID through the account portal. Each account is personal and non-transferable; sharing login credentials or attempting to hold multiple accounts is a breach of these terms and may result in account suspension. Deposits made via
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bKash, Nagad or Rocket are credited once the transaction is confirmed on the payment network; reversal requests on confirmed deposits are not accepted under standard terms. Withdrawals follow the same wallet rails — if you deposited by Nagad, your withdrawal routes back to Nagad by default
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unless you have updated your preferred wallet in account settings. All transaction records are visible in your account history and serve as the binding record in any dispute. We may update these terms at any time; continued use of your account after an update is posted
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constitutes acceptance. Material changes will be flagged via a notification in your account dashboard. If you disagree with any updated term, close your account before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

Contact Us About These Terms

Live Chat Open the chat icon in your account dashboard for real-time help with any terms query, wallet rule or account eligibility question.

Email Support Send your query to our support address listed in the account help section. Include your registered mobile number so we can locate your account.

Account Help Centre The help centre inside your account covers common terms questions — from bKash deposit rules to how identity verification works before a withdrawal.

HOW WE HANDLE POLICY

Our Commitments Under These Terms

Account Security

Your account is protected by OTP verification on each login. If you notice unrecognised access, use the lock-account option in settings immediately and contact support.

Data Retention

We retain your transaction records, wallet details and account activity for as long as your account remains open and for a period after closure as required by applicable rules.

Wallet Verification

Before your first Nagad or Rocket withdrawal is processed, we confirm the registered mobile number on your wallet matches the number on your 111fb account.

Requesting Changes

To update your registered wallet, change your preferred withdrawal rail from bKash to Nagad, or request account data, raise a ticket through the account help section.

Terms Questions We Hear Most

Below are the questions we receive most often about how these terms apply to your account. Each answer reflects how the policy actually works in practice — from wallet routing to account suspension rules.

Access and eligibility depend on your local law and region. Players in Dhaka and elsewhere in Bangladesh should confirm that using the platform is permitted where they are before opening an account.

Multiple accounts under the same identity are a breach of our terms. If detected, both accounts may be suspended and any pending withdrawals held pending a review of transaction history.

No. Once a bKash or Nagad deposit is confirmed on the payment network and credited to your account wallet, it cannot be reversed under standard terms. Disputed transactions require a formal support ticket.

We post a notification inside your account dashboard when material changes are made. Continuing to use your account after that notification means you accept the updated terms.

You will need to upload a valid national ID through the verification page in your account portal. The name on your ID must match the name and registered mobile number on your 111fb account.

Close your account before the updated terms take effect. Instructions for account closure are in the help section. Any balance remaining will be processed to your registered withdrawal wallet.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoCrash Blitz AccountRegister Info111Fb Glossary

How Your 111fb Account Is Governed

Contact Us About These Terms

Our Commitments Under These Terms

Terms Questions We Hear Most

01 Do these terms apply differently depending on where I am in Bangladesh?

02 What happens if I try to hold more than one account?

03 Can I reverse a bKash deposit after it has been confirmed?

04 How will I know if the terms have been updated?

05 What do I need to submit for identity verification before a withdrawal?

06 If I disagree with a terms update, what can I do?

Terms & Conditions

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